Text your feedback about Brookline.
This service collects community input from Brookline residents age 18 and older. We summarize and combine submissions, then share anonymized feedback with the Town of Brookline on a periodic basis.
Examples: “Unsafe crosswalk near Coolidge Corner,” “Streetlight out on my block,” or “Suggestion for better park maintenance.”
How it works
1. You text us
Send a concern, observation, or constructive suggestion that is relevant to Brookline.
2. We review and summarize
We collate submissions, remove personal identifiers, and organize recurring themes.
3. We share periodic reports
Feedback is shared with the Town of Brookline on a periodic basis. Individual texts are not forwarded in real time.
Who can use this
- Brookline residents
- Age 18 or older
- People sending feedback that the town could reasonably find useful
What to send
- Local concerns
- Ideas for improvement
- Observations about town services, safety, streets, parks, or public spaces
What not to send
- Emergencies or urgent safety situations
- Spam, promotions, or repeated off-topic messages
- Abusive, threatening, or harassing content
- False or intentionally misleading reports
Terms and Conditions
By using this service, you agree to our terms and conditions, which you can find here.
Privacy
Your phone number and direct personal details are not shared with the Town of Brookline. Feedback is aggregated, anonymized, and summarized before it is shared. We may contact you if clarification is needed, but not every message will receive a response. You can find our privacy policy here.
This is not an emergency service. For emergencies, call 911 or contact the appropriate local authority.
Contact
Email: listenup@bleatinc.com